Privacy Policy

Babesa Frozen Food

At Babesa Frozen Food, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services, whether online or offline. This policy also highlights your rights that you may have while visiting or using our services.

Information We Collect

The following categories of personal data may be gathered by us:

  • Complete name, delivery address, phone number, and email address.
  • Payment information, including references for mobile banking.
  • Account information if you set up a profile for online ordering.
  • To enhance your shopping experience, save your preferences and purchase history.
  • Comments, questions, or correspondence with our staff.

Social Media Cookies

Social media services like Facebook and Instagram may be included on our website and platforms. In order for these features to work properly, they may create a cookie and gather data like your IP address or the pages you visit. The privacy rules of the individual platforms regulate how these widgets are used.

How We Collect the Information?

We gather data using:

  • Online order forms and client correspondence.
  • Straightforward contact using messaging applications, email, or the phone.
  • Interactions on social media.
  • Transactions involving retail or wholesale purchases.
  • Tracking tools and cookies on our online platforms.

Why Do We Need These Information?

Your information is gathered in order to:

  • Effectively process and deliver orders.
  • Share information about products, promotions, and order updates.
  • Adapt consumer feedback to enhance our offerings.
  • Enhance your user experience by using tailored suggestions.
  • Ensure that Bhutanese laws governing food distribution and trading are followed.

Third Party Links

Links to external websites may be found on our website or social media profiles. Please be aware that:

  • The content or privacy policies of those websites are not our responsibility.
  • Any information you submit is subject to the privacy policies of the third party once you leave our platform.

We Share Your Information With?

We do not share any of your valuable data with any third parties. However, we may share your information with:

  • Delivery partners for order processing.
  • IT institutions or payment processing providers for secure transactions.
  • Government authorities to avoid legal acquisitions.

Your Rights

As our customer, you can have few right while using our services such as:

  • Ask to see the personal data we have on file about you.
  • Request that your information be updated or corrected.
  • At any moment, you can opt out of receiving promotional communications.
  • Subject to legal and regulatory constraints, request the deletion of your personal data.

How We Protect Your Information?

Only authorized employees have access to client information, and we frequently evaluate and update our security procedures. We also use encryption technologies and secure storage for important data.

Alteration of Privacy Policy

This Privacy Policy may be modified periodically to reflect modifications to our procedures, offerings, or regulatory requirements. Any adjustments will be announced on our website along with the new Effective Date.